Secure chats on WhatsApp you can trust
We want you to feel confident every time you receive a message from us. That’s why we make it clear how to recognise our verified account on WhatsApp, understand what we’ll never ask you for, and know what safe communication looks like.
What to look out for?
Verification badge
Messages from us will always have a business verification tick next to our name: green tick for Android and blue tick for iOS
Recognised branding
Our messages will have the official Standard Bank logo.
Profile information
Our business profile will include our website link, our email address and street address.
Official number on WhatsApp
We will only contact you from our verified WhatsApp number:
+263 73 136 0360
Protect Yourself
How to spot a scam on WhatsApp:
It’s not always easy to tell whether messages on WhatsApp are genuine. Scammers often rely on pressure, and urgency to trick you into sharing personal information. Here are common red flags to help spot a scammer:
- Pressuring messages: Messages that push you to act immediately
- Spelling or grammar mistakes: Poorly written messages that doesn’t sound professional
- Offers that are too-good-to-be-true: Promises of instant rewards, prizes, or unbelievable returns
- Requests for personal or banking information: We will never ask for your passwords, PIN or card details on WhatsApp
- Unexpected links to unfamiliar websites: Scammers often send links to fake websites to steal your information
We’ll never ask for
We’ll never ask you for:
- Your full card details
- Your password or PIN
- To pay money for a reward
- Update personal details via a link
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Protect Yourself
-
We’ll never ask for
How to spot a scam on WhatsApp:
It’s not always easy to tell whether messages on WhatsApp are genuine. Scammers often rely on pressure, and urgency to trick you into sharing personal information. Here are common red flags to help spot a scammer:
- Pressuring messages: Messages that push you to act immediately
- Spelling or grammar mistakes: Poorly written messages that doesn’t sound professional
- Offers that are too-good-to-be-true: Promises of instant rewards, prizes, or unbelievable returns
- Requests for personal or banking information: We will never ask for your passwords, PIN or card details on WhatsApp
- Unexpected links to unfamiliar websites: Scammers often send links to fake websites to steal your information
We’ll never ask you for:
- Your full card details
- Your password or PIN
- To pay money for a reward
- Update personal details via a link
How to get in touch with us on WhatsApp
Save our number as a contact on your device: +263 73 136 0360. This will easily help you identify messages from us.
Just say “Hi” to start a chat with us.
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